The Travel Stores · Last updated 20 October 2026
Order cancellation policy
If you need to cancel an order, contact us as soon as possible at:
Please include your order number.
Before Dispatch
If your order has not yet entered fulfilment or been dispatched, we will make reasonable efforts to cancel it.
If cancellation is successful and payment has already been collected, a refund will be issued to the original payment method.
After Dispatch
If your order has already been dispatched, it may no longer be possible to stop delivery.
Once received, eligible orders can be returned according to our Returns, Refunds & Cancellation Policy.
UK consumers may also have statutory rights to cancel qualifying distance purchases.
Changes to an Order
If you entered an incorrect:
- address;
- product;
- quantity; or
- variant,
contact us immediately.
We cannot guarantee that an order can be changed after it has entered processing.