The Travel Stores · Last updated 20 October 2026
Terms & conditions
These Terms & Conditions apply to the use of thetravelstores.co.uk and purchases made from The Travel Stores.
By using our website or placing an order, you agree to these Terms & Conditions to the extent permitted by applicable law.
Nothing in these Terms & Conditions limits statutory rights that cannot legally be excluded or restricted.
1. About Us
The Travel Stores
63 Boar Ln
Leeds LS1 6HW
United Kingdom
Email: contact@thetravelstores.co.uk
Telephone: +44 7988 518549
2. Website Use
You may use our website for lawful personal shopping and informational purposes.
You must not intentionally:
- interfere with website operation;
- introduce malicious software;
- attempt unauthorised access;
- misuse checkout or payment functionality;
- conduct fraudulent transactions; or
- use our content in a way that infringes applicable intellectual property rights.
3. Product Information
We aim to provide accurate product descriptions, photographs, specifications and other relevant information.
Product colours may appear slightly different depending on screen settings, lighting or photography.
Dimensions and measurements may be approximate where indicated.
Customers should review the product page before placing an order.
4. Availability
Products are subject to availability.
Adding a product to a basket does not reserve it indefinitely.
If a product becomes unavailable after an order is placed, we will contact you and provide an appropriate refund where necessary.
5. Prices
Product prices are displayed on the website.
Applicable shipping charges will be shown before checkout is completed.
Where taxes are required to be included or collected by us, they will be handled as required by applicable law.
We reserve the right to update prices before an order is placed.
A price change will not normally affect an order that has already been accepted, except where permitted by law in cases such as an obvious pricing error.
6. Orders
When you place an order, you are making an offer to purchase the products included in that order.
Receipt of an automated order acknowledgement does not necessarily mean the order has been accepted.
We may decline or cancel an order where reasonably necessary, including where:
- payment cannot be authorised;
- an item is unavailable;
- an obvious pricing or product error occurred;
- delivery cannot reasonably be made to the supplied address; or
- there is reasonable evidence of fraud or misuse.
If payment has already been taken for an order we cannot fulfil, an appropriate refund will be issued.
7. Payment
Payment must be made using an available payment method displayed during checkout.
Customers confirm that they are authorised to use the payment method supplied.
For more information, see our Payment Policy.
8. Delivery
Delivery estimates, destinations and applicable shipping charges are explained in our Shipping & Delivery Policy.
Customers are responsible for entering an accurate delivery address.
9. Returns and Cancellations
Our Returns, Refunds & Cancellation Policy forms part of these Terms & Conditions.
UK consumers may have statutory cancellation and return rights when buying online.
Nothing in our policies is intended to remove rights provided by applicable consumer law.
10. Faulty Products
Products should be:
- as described;
- of satisfactory quality; and
- fit for any purpose made known where applicable under consumer law.
If you believe a product is faulty, contact:
Your statutory rights regarding faulty products are not affected by our voluntary return policy.
11. Promotions
Promotions, discount codes or special offers may be subject to additional conditions stated with the offer.
Unless otherwise stated, promotions:
- cannot be exchanged for cash;
- may have an expiry date;
- may apply only to eligible products; and
- may not be combined with other offers.
12. Intellectual Property
Website text, branding, graphics, logos and original content belonging to The Travel Stores are protected by applicable intellectual property law.
Third-party product names, logos and trademarks remain the property of their respective owners.
Reference to a third-party brand does not imply sponsorship or endorsement unless expressly stated.
13. Website Availability
We aim to keep our website available and functional but cannot guarantee uninterrupted access at all times.
We may temporarily restrict access for maintenance, updates, security or circumstances outside our reasonable control.
14. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer law.
To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or losses arising from misuse of a product contrary to supplied instructions.
15. Privacy
Use of personal information is governed by our Privacy Policy and Cookie Policy.
16. Changes to These Terms
We may update these Terms & Conditions periodically.
The version applicable to an order will generally be the version in effect when the order is placed.
17. Governing Law
Where you are a consumer, you retain any mandatory protections available under the laws applicable to you.
These Terms are otherwise governed by the laws applicable in England and Wales, subject to mandatory consumer protections and jurisdiction rules.
18. Contact
The Travel Stores
63 Boar Ln
Leeds LS1 6HW
United Kingdom
Email: contact@thetravelstores.co.uk
Telephone: +44 7988 518549