The Travel Stores · Last updated 20 October 2026
Privacy policy
The Travel Stores respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what personal information we may collect, why we use it and how it may be shared when you visit or make a purchase from thetravelstores.co.uk.
Who We Are
The Travel Stores
Address:
63 Boar Ln
Leeds LS1 6HW
United Kingdom
Email: contact@thetravelstores.co.uk
Telephone: +44 7988 518549
For questions relating to privacy or personal data, contact us using the email address above.
Information We May Collect
Depending on how you use our website, we may collect information including:
- name;
- billing address;
- delivery address;
- email address;
- telephone number;
- order information;
- products purchased;
- communications with customer support;
- device information;
- IP address;
- browser information;
- website usage information;
- cookie and advertising identifiers where permitted; and
- limited payment-related information received from our payment provider.
Information You Provide
You may provide personal information when you:
- place an order;
- create or use an account where available;
- contact customer support;
- request a return or refund;
- subscribe to marketing where available;
- complete a website form; or
- communicate with us.
Why We Use Personal Information
We may use personal information to:
- process and fulfil orders;
- collect and process payments;
- arrange delivery;
- communicate about purchases;
- provide customer service;
- process returns and refunds;
- prevent fraud and abuse;
- maintain website security;
- comply with legal and accounting obligations;
- improve our website and services;
- understand website performance;
- measure advertising effectiveness where permitted; and
- send marketing communications where we have an appropriate legal basis.
Legal Bases
Where UK data protection law applies, we process personal information using one or more lawful bases depending on the purpose.
These may include:
Contract
Processing that is necessary to process an order, take payment, arrange delivery or provide customer service relating to a purchase.
Legal Obligation
Processing necessary to comply with accounting, tax, fraud-prevention or other legal obligations.
Legitimate Interests
Processing necessary for legitimate business interests, such as maintaining website security, preventing fraud, improving services and understanding business performance, where those interests are not overridden by your rights.
Consent
Where consent is legally required, including certain marketing activities and certain non-essential cookies or advertising technologies.
You may withdraw consent where processing relies on consent.
Payment Information
Payments are processed through third-party payment providers.
Your complete card information is generally submitted directly to the payment provider rather than stored by us.
Payment providers process information according to their own privacy and security practices.
Sharing Personal Information
We may share information where necessary with service providers that help us operate our business, including:
- e-commerce technology providers;
- payment processors;
- delivery and courier companies;
- fraud-prevention providers;
- website hosting providers;
- customer-support services;
- analytics providers;
- advertising providers where permitted;
- professional advisers; and
- authorities where disclosure is legally required.
We only intend to disclose information that is reasonably necessary for the relevant service or legal purpose.
Google Services
Where enabled and subject to your cookie choices, our website may use services provided by Google, such as Google Analytics or Google Ads technologies, to understand website usage, measure advertising performance or deliver relevant advertising.
Non-essential Google advertising or analytics technologies will be handled in accordance with applicable consent requirements.
Marketing Communications
Where marketing communications are offered, we may send them where:
- you have consented; or
- another lawful basis permits us to do so.
You can unsubscribe from marketing emails using the unsubscribe option included in the message or by contacting:
Service communications relating to an existing order are not marketing communications.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet legal, accounting, fraud-prevention and dispute-resolution requirements.
Different categories of information may be retained for different periods.
Order and transaction information may need to be kept for longer periods where required for accounting or legal compliance.
International Data Transfers
Some technology or service providers may process information outside the United Kingdom.
Where applicable, we take reasonable steps to ensure appropriate safeguards are used for international transfers as required by applicable data protection law.
Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including the right to:
- request access to personal information;
- request correction of inaccurate information;
- request deletion of information;
- restrict certain processing;
- object to certain processing;
- request portability of eligible information;
- withdraw consent where processing relies on consent; and
- complain to the relevant data protection authority.
These rights may be subject to legal limitations or exceptions.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
Security
We use reasonable organisational and technical measures designed to protect personal information.
However, no internet transmission or data storage system can be guaranteed to be completely secure.
Children
Our store is intended for general consumers and is not designed to knowingly collect personal information from children without appropriate authorisation where required.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology or legal requirements.
The latest version will be published on this page with an updated revision date.
Contact
The Travel Stores
63 Boar Ln
Leeds LS1 6HW
United Kingdom
Email: contact@thetravelstores.co.uk
Telephone: +44 7988 518549